Features
Outcomes first.Capabilitiessecond.
Every capability exists to move a customer through a clearer process — not to add another dashboard you have to remember to open.
01 — CRM
Know everycustomer.Every step.
Keep every lead, conversation, appointment, opportunity, task, and customer detail organized in one place — so your team is never reconstructing the relationship. Intelligent lead scoring surfaces who is actually ready.
- Centralized contact profiles
- Intelligent lead scoring
- Custom fields and tags
- Lead tracking
- Activity timelines
- Notes and tasks
- Opportunity management
- Contact segmentation
- Custom pipelines
- Real-time data verification
Acme Consulting
Activity
Reminder sent for Thursday strategy call.
Wants a 90-day launch, not a 12-month retainers.
Send proposal deck before Wednesday.
Opened onboarding overview twice.
02 — Omnichannel
Everychannel.One inbox.
WhatsApp, Instagram DMs, Facebook Messenger, TikTok DMs, live web chat, SMS, and email — one thread, one history, one owner. The team replies where the customer already is.
- Instagram DMs
- Facebook Messenger
- TikTok DMs
- Live web chat
- SMS and email
- Conversation history
- Assignment and notes
03 — Phone & Dialer
Call fromthe record.
A telephony layer for teams that live on the phone: missed-call text back, a built-in dialer with tracking, and a power dialer that keeps every attempt on the contact.
- Built-in dialer
- Call tracking and recordings
- Power dialer
- Missed-call text back
- Disposition and next steps
- Pipeline movement from the call
Power dialer · Queue 14
Text-back sent: “Sorry we missed you — book a time here.”
Jordan Miles · (415) 555-0142 · 1:42
Thu 10:30 · Discovery already on the calendar
04 — Voice AI
A receptionistthat neverclocks out.
Conversational Voice AI answers inbound calls, asks the right questions, and books or routes — then writes the outcome back to the CRM.
- Conversational voice AI receptionist
- After-hours coverage
- Intent capture
- Calendar booking
- Warm handoff to the team
- Transcript on the contact
Voice AI receptionist · Live
Hi — I saw the ad. Do you have time this week?
I can help. Are you looking at the launch package or a strategy call?
Strategy call. Thursday if possible.
Booked Thursday 10:30 with A. Reyes. A confirmation is on its way.
05 — Pipelines
See yoursales move.
Turn your sales process into a visual pipeline your entire team can understand at a glance. Know where every opportunity stands and what needs to happen next.
- Drag-and-drop opportunities
- Multiple pipelines
- Deal values
- Pipeline stages
- Tasks and reminders
- Sales forecasting
- Team assignment
06 — Automation
Build once.Automate everything.
Turn repetitive work into automated workflows that run around the clock. Never lose a lead to slow follow-up.
- Triggers from real customer events
- Email and SMS actions
- Waits and conditions
- Task creation
- Pipeline movement
- Team notifications
07 — Marketing
Follow upwithoutfollowing up.
Create personalized campaigns and automated sequences that keep your business connected with every lead — even when the team is in session, on site, or offline.
- Email and SMS campaigns
- Automated sequences
- Drip campaigns
- Templates
- Personalization
- Segmentation
- Trigger-based messaging
09 — Appointments
Let customersbook on theirtime.
Make scheduling effortless with calendars, booking pages, reminders, and automated follow-up. Prospects choose a time. Your team shows up ready.
- Booking pages
- Multiple calendars
- Team availability
- Appointment reminders
- Confirmation messages
- Rescheduling
- Automated workflows
10 — Websites & CRO
From first clickto proven sale.
Build landing pages, websites, funnels, and blogs without another collection of tools. A/B split testing shows which version actually converts.
- Landing pages and websites
- Funnels and conversion pages
- Blogs
- A/B split testing
- Lead capture
- Custom domains
- Mobile-responsive layouts
11 — Forms & Submissions
Turn everyinteractioninto data.
Forms, surveys, and review submissions collect the right details, verify them in real time, then move them into contacts, pipelines, and automations automatically.
- Forms and surveys
- Form submissions
- Review capture
- Real-time data verification
- Custom fields
- Conditional questions
- Automated actions
- CRM synchronization
Lead capture
Book a strategy call12 — E-Sign
Sign itwithoutanother tool.
Send agreements from the opportunity, collect legally binding signatures, and trigger the next workflow the moment the document is complete.
- Contract and proposal send
- In-sequence e-sign
- Status on the contact
- Reminders for unsigned docs
- Completed-file storage
- Automation on signature
Agreement · Launch package
Acme Consulting · Sent 2h ago
13 — Payments & Cart
Close the loop.
Move from conversation to conversion with invoices, payment links, and a native e-commerce cart connected directly to the customer journey.
- Payment collection
- Native e-commerce cart
- Products
- Invoices
- Checkout
- Payment links
- Automated confirmations
Invoice · INV-1842
Acme Consulting · Launch package
14 — Reviews
Turn greatservice intogreat reviews.
Make it easier for happy customers to share their experience and help your business build a stronger online reputation.
- Review requests
- Automated review campaigns
- Customer feedback
- Review monitoring
- Reputation workflows
- Form submissions on the same record
After a won deal
Jordan, if the launch felt right — a short review helps the next business find us.
★★★★★
Clear process. We always knew the next step.
15 — Memberships
Turn customersinto communities.
For coaches, consultants, educators, and course creators: deliver memberships and courses with access tied to the people already in your CRM.
- Membership areas
- Courses and lessons
- Customer access
- Content delivery
- User management
16 — Ads & Attribution
Optimize spendfrom CRM truth.
Server-side Conversion API tracking and Google and Meta ads reporting dashboards — so you optimize against pipeline events, not just clicks.
- Conversion API (CAPI) tracking
- Google ads reporting
- Meta ads reporting
- CRM event matching
- Campaign-to-pipeline view
- Server-side redundancy
17 — Analytics
Know whatis working.
Turn your customer and sales data into a clear picture of what is driving growth — without a separate reporting stack.
- Leads and opportunities
- Conversion rates
- Revenue
- Appointments
- Campaign performance
- Ad spend vs. pipeline
- Pipeline performance
- Customer activity
Next step
Ready to runyour businessdifferently?
See how one connected platform can simplify omnichannel chats, phone, Voice AI, ads, sales, and automation.
08 — Social Planner
Plan the feed.Own the DMs.
Schedule Instagram, Facebook, TikTok, and more from the same workspace that already captures the conversations those posts create.
This week